We are committed to provide and deliver high quality care and support that meets the fundamental standards of care services to all our clients. Our broad mission is to develop an environment where anyone needing our services or support will feel safe and confident in the services we provide and above all, express their satisfaction about the overall services received. All our staff share this belief and are supported to ensure that our mission is reflected in every aspect of the care and services provided. Our aim is to safeguard the privacy and confidentiality of clients and to enable the clients to maintain their personal independence, have informed choices and opportunities to enjoy and contribute to society.

To promote excellence in client care and professional care practice through the encouragement, promotion and support of professional development and engagement

To continue with the practice development, whilst working with our clients their families, and carers, involving them in the decision making about their care and treatment, geared to individual needs, encouraging them to become involved in decisions relating to care delivery.

To always show our clients courtesy and respect irrespective of ethnic origin, religious belief, personal attributes or the nature of the health problem

To respond positively to feedback from our clients, their family’s other health and social care professionals and our own staff

Evaluate performance of our staff and making recommendations for merit awards and personnel classification changes. Counselling and disciplining staff to enable achievement of Manilla Ventures Limited (Healthcare Services) objectives, particularly as related to high quality client care.

To manage the care service efficiently and effectively to make best use of resources and to maximise value for money for the client.